Tag Archives: consumer class actions

‘Excessive’ Shipping Fees May Be Next Target of Consumer Class Actions

By Jacqueline Matthews and Rand L. McClellan on May 30, 2017 Posted in Consumer Class Action

Retailers offering online, telephone or catalog purchases may want to review the shipping fees charged to their customers in the wake of several class actions recently filed in California. Multiple retailers have been hit with consumer class actions challenging their shipping fees as exceeding the actual shipping costs incurred by retailers in fulfilling customer orders. … Continue Reading

Price Comparison Class Actions Against Retailers Heat up in New York

By Jacqueline Matthews on March 17, 2016 Posted in Class Action Trends, Consumer Class Action

The common retail practice of comparing an item’s current price with a higher “original,” “regular,” or “MSRP” price has recently come under increasing fire from consumers, who say the higher comparison price is often fictitious and misleads shoppers into believing they are getting a better bargain than they really are. Over the past two and … Continue Reading